Employer Industry: Telecommunications and Digital Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a hybrid environment, offering flexibility in your work location
- Engage in innovative projects utilizing Generative AI and Virtual Assistant technologies
- Collaborate with a diverse and inclusive team that values different perspectives
- Chance to make a positive impact on customer experiences and business outcomes

What to Expect (Job Responsibilities):
- Lead product ownership of AI & Virtual Agents across digital platforms
- Define strategy and roadmap for Intelligent Virtual Assistant (IVA) products
- Oversee an Agile squad through ideation, design, delivery, and continuous improvement
- Collaborate with cross-functional teams to align plans with portfolio strategy
- Manage daily Digital Operations and resolve issues impacting service delivery

What is Required (Qualifications):
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field
- Minimum of 3 years of product management experience, preferably with AI or virtual assistant technologies
- Strong knowledge of natural language processing (NLP) and AI-driven chatbots
- Proven track record managing successful product lifecycles in Agile environments
- Excellent communication, presentation, and organizational skills

How to Stand Out (Preferred Qualifications):
- MBA or advanced degree
- Experience with data-driven decision-making and A/B testing
- Familiarity with tools such as Jira, Confluence, and product analytics platforms
- Experience in conversational commerce

#Telecommunications #AI #ProductManagement #HybridWork #DiversityAndInclusion

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