#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

As a Product QA Manager, you’ll be responsible for the workload management, wellbeing, and professional growth of the Product QA on your team. You’ll help foster an open and collaborative environment and support systems to help your team succeed.

You’ll collaborate closely with other managers and teams to optimize testing resources, balance work assignments across your team, coordinate cross-product group testing and to help grow the Product QA practice at CrowdStrike.

As a Product QA Manager, you and your team will be working closely with Designers, UI Engineers, and Product Managers in multiple product groups to ensure optimal manual testing and release of the highest quality products.

About CrowdStrike Design:

CrowdStrike values quality and a great customer experience. This means Product QA is brought into projects early and has a voice during the design and architecture phase. We look for meticulous testers and managers who have a focus on the customer experience and who can bring leadership from the conception phase through the final rollout. Having strong team leaders to guide and support Product QA teams through the process is key to success. Product QA at CrowdStrike drives innovation, inspiration, and the future of the product. attention to detail, flexibility, and love for great products binds us together as a team.

What You'll Do:

• Lead a team of Product QA manually testing against UI requirements plus integrations with other applications, the overall user experience and cloud data and integrations through our UI

• Manage team workload, project resourcing & coordination in a fast-paced, highly distributed environment

• Support wellbeing of team members - providing support & guidance focused primarily on resourcing, progress, and soft skills

• Gather feedback from others and provide coaching as needed to advance team member skill sets

• Build a team - leading and coordinating recruitment process from initial contact to offer through to onboarding

• Maintain visibility into the product roadmap and share that information back to other managers and team members

• Participate in team activities, such as roadmap planning, to prioritize projects on the roadmap based on availability of humans to do the work and business objectives that need to be met

• Partner with peers in design, engineering, and product management to prioritize, track, triage, and organize roadmap priorities for the team

• Represent Product QA in the broader organization of CrowdStrike.

• Develop knowledge of all CrowdStrike features and services in order to drive consistency and cohesive products and testing solutions

What You'll Need:

• Strong leadership skills working with designers, PM/Eng partners, and other managers

• Excellent written and verbal communication skills

• Hands on web application testing skills

• Flexible context-switcher tracking and managing people and resourcing for multiple projects

• Outstanding collaboration skills in a fast-paced, highly distributed environment.

• Experience in end-to-end user experience processes and workflows

• Being an advocate for UX consistency, accessibility and empathy for the end user

• Experience mentoring & supporting people and teams with empathy & professionalism

• 2-3 years of experience in management

Preferred Qualifications:

• Experience writing and executing test plans

• Experience documenting technical requirements

• Knowledge of classes and testing methodologies

• Attention to detail and organization

• Comfort working with diverse stakeholders

• Courage to champion the user perspective and quality

• Pragmatism to prioritize issues over perfection

Bonus Points:

• Experience with Jira and XRay

• Experience in remote-first environments and global teams

• Experience automating test execution

• Experience in enterprise SaaS products

• Knowledge of and experience in cybersecurity or productivity apps

#LI-Remote
#LI-MC1

Benefits of Working at CrowdStrike:

• Remote-first culture

• Market leader in compensation and equity awards with option to participate in ESPP in eligible countries

• Competitive vacation and flexible working arrangements

• Physical and mental wellness programs

• Paid parental leave, including adoption

• A variety of professional development and mentorship opportunities

• Access to CrowdStrike University, LinkedIn Learning and Jhanna

• Offices with stocked kitchens when you need to fuel innovation and collaboration

• Birthday time-off in your local country

• Work with people who are passionate in our mission and Great Place to Work certified across the globe

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com , for further assistance.