Bank of America

Program Manager


PayCompetitive
LocationCharlotte/North Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 24030569

      Job Description:

      At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

      One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

      Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

      Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

      Job Description:
      This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

      Initiative Planning Lead responsible for coordinating all NTCO initiative funding requests. Supports annual initiative planning as well as in-year change controls. Works with Change Managers, Opertions Leaders and Technology partners to create and submit new funding requests across all Lines of Business including Global Markets, Global Payments, Wealth Management, Consumer and Global Operations. Facilitates business case development, prioritization, technology sizing and risk analysis.


      Responsibilities:
      • Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
      • Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
      • Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
      • Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders
      • Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
      • Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
      • Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.

      Skills:
      • Program Management
      • Project Management
      • Reporting
      • Consulting
      • Problem Solving
      • Leadership Development
      • Performance Management
      • Collaboration
      • Presentation Skills
      • Prioritization
      • Issue Management
      • Risk Management
      • Process Design
      • Process Performance Management
      • Oral Communications

      Required Skills:

      Technology Program / Project Management
      Business Case Development
      Initiative Planning
      Regulatory Change Management
      Executive Communication - written and verbal
      Advanced Powerpoint
      Advanced Excel
      Influencing
      Partnership Building
      Conflict Management
      Organization navigation; working in a highly matrixed environment
      Ability to handle high degrees of complexity


      Desired Skills:

      Funding Governance
      Agile Planning
      Process Design / Process Improvement
      Knowledge of Global Markets

      Shift:

      1st shift (United States of America)

      Hours Per Week:

      40
  • About the company

      Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.