JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Parking Program Manager will work closely with the Regional Program Manager and other stakeholders to manage a variety of parking programs for a large corporate campus and corporate facilities nationwide, including recommending parking supply by location, managing garage operations in partnership with GREF Property Management, and designing innovative technology solutions to improve the parking experience while encouraging motorists to not drive alone when possible. The Assistant Parking Program Manager will work closely with the Amazon Monthly Parking team, a third-party team that manages the day-to-day administration of the monthly parking program. This position will work closely with the GREF Commute Program Managers and third-party management to manage all aspects of the parking program and drive continuous improvement.

ESSENTIAL DUTIES and RESPONSIBILI/TIES:

• Develop and execute policies and processes related to monthly and transient parking at client worksites in the region.
• Oversee a large portfolio of parking garages and leases and ensure adequate parking capacity for worksites across Northwest and Canada.
• Manage all duties associated with the launch of new parking locations, including pricing, payment structure, badge/fob access, and integrating those parking locations with the appropriate industry technology.
• Manage relationships with third-party vendor(s) including building owners/landlords, parking operators, and technology companies.
• Be a Subject Matter Expert (SME) on parking industry technology and how it integrates with client technology. Research technology and software solutions and make recommendations on how to implement those solutions.
• Collaborate on reporting process design and execution that summarize garage capacity and utilization trends.
• Use a variety of tools to project parking utilization scenarios and develop strategies to further increase utilization and efficiency of leased and owned garages.
• Procure parking leases as needed and manage lease administration functions associated with those leases, including critical date management, stall allocation and pricing.
• Coordinate with the MAC team to anticipate potential impact to parking capacity and demand. Develop forward-looking strategies to mitigate parking capacity constraints that result from office moves.
• Develop and administer systems to ensure garage operator oversight and accountability, including parking audits.
• Develop processes to standardize parking administration and maintain data integrity across the network.
• Develop and administer improved payment management and account reconciliation processes.

SUPERVISOR RESPONSIBILITES:

• None

QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE:

• Enthusiasm for / interest in sustainable transportation
• BA/BS in sustainability, communications, business, hospitality, or related field
• 5+ years of experience working in transportation demand management, parking, communications, customer service or related field where relevant skills can be demonstrated
• Program management and program development experience
• Intellectual curiosity and a desire for continuous improvement
• Strong quantitative and data analysis skills; intermediate knowledge of database management

CERTIFICATES and/or LICENSES:

• None

COMMUNICATION SKILLS:

• Excellent written and verbal communication skills.
• Strong organizational and analytical skills.
• Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
• Demonstrated ability to draft clear communications and communications plans
• Experience building consensus across a diverse range of stakeholders and driving complex, cross-functional programs forward in a fast-paced, visible, and client- facing environment.
• Strong public speaking skills and the ability to lead short but effective meetings

FINANCIAL KNOWLEDGE:

• Requires general knowledge of financial terms and principles.

• Ability to calculate intermediate figures such as percentages, discounts, and commissions.

REASONING ABILITY:

• Ability to comprehend, analyze, and interpret complex documents.
• Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
• Requires analytical skills.

OTHER SKILLS and/or ABILITIES:

• Basic skills with Microsoft Office suite including Outlook, Word and Excel.
• SmartSheet, Tableau and SharePoint experience preferred.

SCOPE OF RESPONSIBILITIES:

• Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.
• Errors in judgment may cause short-term impact to co-workers and supervisor.

Estimated compensation for this position is:

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.