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Job Description
- Req#: 419598
- Manage and lead end-to-end large, transformational and complex strategic projects
- Manage business requirements, user experience stories and system design reviews, to provide final approval and ensure all issues are documented and actions addressed
- Responsible to bridge the gap between business and technology while managing multiple concurrent projects
- Collaborate with cross functional units to align on strategy and project solution
- Assess and recommend scalable business and technical solutions that meet client and business requirements
- Facilitate successful delivery of project requirements to meet client needs
- Complete and document any process mapping and process re-design/improvement opportunities
- Effectively manage customer expectations in solution development
- Contribute in the development of quality test plans and participate in testing processes
- Support day-to-day Pricing primes with troubleshooting, issue escalation & analysis
- Provide regular status updates to Project Team and Senior Management
- University degree in Business Administration or equivalent education
- Ability to lead strategic initiatives with agility to operate in a fast paced environment
- 5+ years’ experience as a Project or Program Manager
- Experience working on projects or program and support key milestones (requirements, design, testing, delivery, launch, risk management, issue management, critical path identification and post-normalization)
- Flexible to work under pressure and meet deadlines, displays high sense of urgency
- Ability to quickly understand business processes, products and services and apply to strategic direction
- Strong research, analytical, data collection and problem solving skills
- Ability to be detail oriented and organized to execute activities precisely and successfully
- Willingness to try new things, innovate and do things differently
- Excellent written and verbal communication skills with the ability to lead meetings with multiple stakeholders
- Proficiency with Microsoft Office Suite & project management tools such as Jira and Confluence
Req Id: 419598
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
On the Consumer and Small business team you’ll work across a portfolio of brands and solutions. From Bell’s best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.
And it’s not just the options we provide, it’s how we provide them. On this team you’ll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.
Summary
The Transformation and Systems team is a high performance team driven by a culture of pride. We are on the path to transform customer purchasing journey experiences. We focus on making it easy for our customers to buy Bell solutions and in parallel ensuring seamlessly operational support for our team members. We are an inclusive, supporting and highly collaborative team of business experts. We focus on a customer centric model of solving problems and invite constant flow of business improvement ideas.
We are seeking individuals with a passion for technology, a mindset to think outside the box and a continuous drive to improve the customer experience.
As project manager, you will lead and execute strategic projects related to enabling Pricing strategy and execution. You will work closely with a Senior Program Manager and relevant stakeholders to focus on defining, mapping, implementing, testing & launching key milestones of a project as well as, supporting operational activities related to Pricing Execution. You will need to have advanced critical thinking skills to synthesize information and make optimal choices to transform the business.
Your passion, agility, and ability to learn-grow-innovate in an ever-changing dynamic environment will make you a perfect fit in our high-performance team.
Key Responsibilities
Critical Qualifications
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Mississauga
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 08/12/2024
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details ) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, ON, Mississauga
Bell, one of Canada's Top 100 Employers .
About the company
Bell Mobility Inc. is a Canadian wireless network operator and the division of Bell Canada which offers wireless services across Canada.