• Fully paid medical, dental and vision coverage from your first day

• Health care spending account

• Premium defined benefit pension plan

• 3 personal days and 2 float days annually

• Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.

• Career development opportunities

• A collaborative values-based team culture

• Wellness programs

• A hybrid working model

• Participation in Communities of Inclusion

Reporting to the Manager, Central Waitlist, the Project Manager is responsible for planning the implementation and operationalization of the Ontario Surgical Patient Management System strategy. The Project Manager will accomplish this by supporting the development, implementation and evaluation of the cross functional work plans spanning multiple divisions within Ontario Health.

The incumbent will foster a high degree of partner engagement as they support change management efforts, while guiding the project team through a complex multi-year plan. They will be managing this work in a fast-paced environment with a highly skilled and dedicated project team. They will work and engage with Senior members of the Ontario Health leadership team to address and resolve issues in a productive, time sensitive manner while exercising sound professional judgment and using best practice guidelines.

Here is what you will be doing:

Scope Management

• Support the development of a complex multi-year strategic plan, informed by Ministry direction and Executive input, that supports the accountabilities and long-term objectives of the new Central Waitlist Management Program within Ontario Health

• When scope change is required, prepare, and coordinate the necessary elements supporting the decision making by governance committees – with particular focus on financial, schedule and regulatory impact

Implementation Management

• Apply a rigorous project management approach to ensure efficiency and effectiveness in the execution of all projects

• Drive execution and demonstrate end-to-end ownership of complex, cross-group and cross-discipline projects to successful completion

Schedule Management

• Monitor adherence to project schedules; track and report on project progress, including providing forecasts of final delivery timeline

• Communications Management

• Develop, edit, and review a variety of communications, presentations, process flows, reports, and other project materials

Financial Management

• Provide financial management (budget, tracking, reporting, resource estimates) for projects in support of key leaders accountable for project execution and deliverables

• Help support the gathering of key information from Funding Recipients to ensure the timely creation and delivery of relevant funding agreements

• Help support the funding reconciliation process for any Funding Recipients who receive funding through the Central Waitlist Management Fund

Resource Management

• Work with the cross-functional project team members to ensure that resources are anticipated, planned/budgeted, and allocated to meet the demands of the project plan

• Manage, assign, coordinate, advise, and review the work of Project Team Members

Issue and Risk Management

• Identify project risks and issues, including the identification of options for resolution and recommended course of action

• Leverage available data and utilize data analysis to provide support, direction and decision making for multiple projects/initiatives within the Central Waitlist Management space

• Identify inter-dependencies among work stream activities and lead the project team on risks prioritization and mitigation

Change Management

• Strong influencer with the ability to communicate with and influence executive leadership

• Partner with senior leaders and their teams across Ontario Health and the province to champion improvements in central waitlist management and build stronger alignment across all stakeholder groups

Stakeholder Relationship Management

• Work with corporate support portfolios such as Finance, Procurement, Privacy, Legal, Communications to ensure the project is meeting requirements and plans are fully aligned

• Facilitate working sessions with internal and external stakeholders across all levels

• Mentor project team members as needed

• Master’s degree in Business Administration, Healthcare Administration, Computer Science, or similar work experience.

• Project Management Professional (PMP) designation required

• Seven to ten years of project management experience including leading large, complex, and strategic projects

• Seven to ten years of experience working in a complex hospital/institutional environment in the context of project management or process improvement

• Demonstrated experience in strategy development, health services program planning and implementation, and quality improvement

• Demonstrated experience managing relationships, large-scale change, and system transformation

• Experience facilitating and coaching interdisciplinary teams and successful use of change management strategies

• Experience leading projects with multiple work streams and a budget of >$10m

• Experience in a central intake scheduling environment is an asset

• Proven ability to work within a matrix management structure, while also successfully engaging a wide range of stakeholders in support of organizational objectives

• Proven ability to handle complex problems that require extensive investigation and analysis

Knowledge and Skills

• Exemplary communication, interpersonal and group facilitation skills, as well as a demonstrated ability to collaborate and cultivate productive relationships with a diverse range of key stakeholders.

• Excellent priority setting skills with the flexibility and adaptability to respond to shifting business needs

• Excellent problem-solving, critical thinking, deductive reasoning, inductive reasoning, and analytical skills

• High professional standards and strong customer experience mentality with an energetic, positive attitude to build partnerships and relationships

• Ability to work independently, manage multiple tasks and deadlines, and solve challenging problems in a fast-paced, environment while also working collaboratively in a team environment

• Strong understanding of the Ontario healthcare landscape, understanding of legacy process and functions

• Strong knowledge translation and mobilization skills, ability to extract meaning from technical/clinical details

• Excellent communication and presentation skills with experience in providing crisp, insightful information to various audiences