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Responsibilities

• Collaborate with departmental heads to document and track the progress of plans including Plan of Work and corrective action plans, complaints, inquiries, and appeals
• Implement/maintain Benefit Operations meetings, and track/monitor key discussion points by formulating task list for attendees and Chief of Benefit Operations
• Monitor production of monthly dashboard and executive summary report to identify and report trends for discussion
• Assist the Chief of Benefit Operations with documenting and tracking projects and follow up on project tasks as assigned
• Coordinate related activities to ensure timely review or preparation of standing, or ad hoc request that impact all Benefit Operations areas such as budget preparation, variance reports, and document reviews
• Collaborate with internal and external personnel to compile, organize and analyze information so it can be useful in making decisions
• Perform special projects and assignments as directed by management

Qualifications :

• High School diploma or GED required; Bachelor’s degree preferred
• Minimum four (4) years of work experience in a health plan/health related organization
• Prior experience interacting with executive level staff
• Experience with preparation and development of key performance indicators
• Project Management experience preferred
• Knowledge of Tart-Hartley Fund (non-profit sector) preferred
• Intermediate computer skills: Microsoft Word, Excel, PowerPoint, and Visio