Job Title:

QA Lead

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Job Summary:

We are actively seeking, capable QA Leads to manage and oversee manual testing processes for diverse web and mobile solutions. The QA Lead will play a critical role in executing and enhancing test management strategies, serving as the bridge between testers, developers, and vendors to ensure quality assurance in all aspects of product delivery.

Key Responsibilities:

• Testing Leadership:
  • Lead and coordinate manual testing efforts for either mobile applications or web solutions, depending on assigned focus area.
  • Attend and contribute to team ceremonies, effectively addressing questions and queries from testers and developers.
  • Collaborate with third-party vendors for testing capabilities, ensuring a cohesive quality assurance process.

• Process and Test Management:
  • Implement and manage testing strategies using Jira, ensuring seamless processes and clear documentation.
  • Execute test transactions using credit cards, maintaining accurate records for financial testing operations via Pcards.

Qualifications:

• Demonstrated experience in a QA Lead capacity, with substantial expertise in Jira for test management.
• Robust knowledge of manual testing for both mobile and web platforms.
• Ability to lead and influence testing teams while fostering collaborative environments.
• Experience testing financial transactions preferred.
• Strong communication capabilities, enabling effective teamwork and stakeholder engagement.

#ConcentrixCatalyst

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

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