Are you passionate about revolutionizing the retail experience and delivering magical moments for customers? Do you want to help shape the future of physical retail? Amazon's Just Walk Out Technology team is looking for a customer-obsessed Quality Assurance Engineer to join us in our mission to delight customers with frictionless shopping experiences.

Just Walk Out technology is revolutionizing brick-and-mortar retail by enabling customers to simply walk in, take what they want, and walk out—no checkout required. This innovative system, which powers Amazon Go, Amazon Fresh, and third-party retailers worldwide, combines computer vision, sensor fusion, and deep learning to create seamless shopping experiences that customers love.

By eliminating checkout friction, we're empowering retailers to provide faster, more convenient shopping journeys while optimizing their operations. As consumer expectations for frictionless experiences continue to rise, our team is at the forefront of redefining the future of retail.

Key job responsibilities
As a Quality Assurance Engineer on the Just Walk Out team, you will:
* Drive Quality from Day One
* Partner with stakeholders to define project scope
and success criteria
* Develop comprehensive test strategies that
anticipate customer needs
* Create detailed test plans that raise the bar for
quality standards

* Own End-to-End Testing Excellence
* Design and implement robust automated test
suites using industry-leading tools
* Execute complex test scenarios across software
and hardware integrations
* Perform strategic manual testing for nuanced
customer experience validation

* Lead Technical Problem-Solving
* Dive deep into system behaviors to isolate root
causes
* Collaborate with development teams to drive
efficient issue resolution
* Apply data-driven insights to improve testing
coverage

* Maintain and Scale Quality Standards
* Build and maintain regression test frameworks
that scale
* Implement continuous testing practices that
keep pace with rapid deployment
* Document and share best practices across
partner teams

* Drive Customer-Focused Solutions
* Work backwards from customer needs to
prioritize testing efforts
* Identify and advocate for quality improvements
that enhance customer experience
* Balance technical trade-offs while maintaining
high standards

A day in the life
Inclusive Team Culture
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.- 4+ years of quality assurance engineering experience
- BS degree in computer science or equivalent, or 4+ years of technical work experience
- Experience in manual testing
- Experience in automation testing
- Experience scripting or coding
- Experience as QA lead on medium to large sized projects- Experience with at least one automated test framework like Selenium or Appium
- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.