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Quality Assurance Specialist


PayCompetitive
LocationChicago/Illinois
Employment typeFull-Time

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  • Job Description

      Req#: QUALI004351
      Employer Industry: Specialty Mortgage Servicing

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Collaborative and inclusive work environment that values diversity
      - Chance to make a positive impact on quality assurance and compliance in the mortgage servicing industry
      - Solid training and development programs to enhance your skills
      - Work with a team committed to ethical standards and professionalism

      What to Expect (Job Responsibilities):
      - Monitor departmental adherence to procedures and report potential findings to managers
      - Conduct operational and compliance reviews to assess internal controls
      - Execute detailed quality assurance procedures, reviewing transactions and documents for accuracy
      - Ensure compliance with the employer's policies, processes, and regulatory requirements
      - Perform other duties and responsibilities as assigned

      What is Required (Qualifications):
      - Bachelor's degree in a related field preferred, or equivalent combination of experience with High School diploma/GED
      - Previous experience in mortgage servicing
      - Minimum of 1 year of quality assurance experience
      - Minimum of 1 year in foreclosure, escrow, bankruptcy, statements, payments, loss mitigation, or account management/customer service
      - Solid verbal and written communication skills

      How to Stand Out (Preferred Qualifications):
      - Bilingual (Spanish/English) with experience translating in both oral and written forms
      - Familiarity with Black Knight LPS/MSP/Director Premier
      - Knowledge of Share Point, Auditing Software, and Data conversions
      - Experience in income calculation or financial documentation
      - Proven ability to manage competing priorities in a fast-paced environment

      #MortgageServicing #QualityAssurance #CareerOpportunity #DiversityAndInclusion #Compliance

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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