Cognizant

Quality Documentation Specialist (remote) - (Job Number: 00056715361)


PayCompetitive
LocationAustin/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2156506
      Employer Industry: Customer Service

      Why Consider this Job Opportunity:
      - Remote work opportunity
      - Competitive pay up to the maximum amount mentioned
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to contribute to organizational activities
      - Contribute to knowledge sharing sessions

      What to Expect (Job Responsibilities):
      - Develop internet/intranet web pages in the prescribed format adhering to client requirements within agreed TAT
      - Provide information and educate customers to update trackers and required applications
      - Effectively communicate information on products/services and troubleshoot issues within specified time frames
      - Meet process SLAs/metrics for productivity and quality targets
      - Receive tickets/work on issues related to respective process and raise/update CRM tool

      What is Required (Qualifications):
      - High School graduate or above
      - Speaking English
      - Customer service skills

      How to Stand Out (Preferred Qualifications):
      - After Sales & Service Tech experience

      #CustomerService #RemoteWork #CareerAdvancement #CompetitivePay #CollaborativeEnvironment

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Cognizant is a multinational technology company that provides business consulting, information technology and outsourcing services.