Employer Industry: Imaging and Electronics

Why consider this job opportunity:
- Salary up to $80,000, depending on experience; bonus eligible
- Comprehensive benefits package including Medical, Dental, and Vision
- 401k retirement plan
- Paid Time Off for work-life balance
- Opportunity to build positive long-term relationships with corporate clients and internal teams
- Remote work flexibility for candidates located on the East Coast

What to Expect (Job Responsibilities):
- Provide operational direction to the Quality Support Specialists (QSS) and Store Support Representative (SSR) team members
- Collaborate with internal and external account support teams to resolve technical and operational issues
- Oversee the training of QSS and SSR teams on new products and operational changes
- Create and maintain performance reports to monitor and track weekly/monthly activity
- Manage expenses for the QSS and SSR teams while ensuring compliance with operational procedures

What is Required (Qualifications):
- Bachelor’s degree in business or related field, or 5+ years of equivalent experience in the field service industry
- 3+ years of management experience
- 2+ years of program management experience, including data analytics
- Exceptional organization, prioritization, multi-tasking, and time management skills
- Proficient in Microsoft Office applications - Word, Excel, and PowerPoint

How to Stand Out (Preferred Qualifications):
- Experience presenting both verbally and in writing to internal and external management
- Ability to work with varied teams and skill levels
- Knowledge of finance and accounting
- Knowledge of project management principles
- Experience working in or supporting the retail industry

#ImagingIndustry #RemoteWork #ManagementOpportunity #CareerGrowth #CompetitiveSalary

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