BASIC FUNCTION:

To provide support to the Planning Department in the areas of gathering and analyzing data which outlines the needs of the low income community, analysis and data entry of customer satisfaction survey instruments, and develop initial understanding of operational procedures for community action agency.

RESPONSIBILITIES:

· To research and analyze data which documents the needs of the low income community

· To analyze and gather customer satisfaction survey data which outlines agency effectiveness

· To gain understanding of community action agency operations including contract development, evaluation, budgeting, and proposal writing.

· To review agency wide demographic and outcome data to identify trends and successful service delivery

New Opportunities, Inc. offers approximately 50 different social support programs for underserved, racially and ethnically diverse clients. These include: Early Childhood Development, Community Services, Employment, Energy, Individual & Family Empowerment, Housing, Senior Services including Nutrition, and CT Food 4 Thought hydroponic farming operation.

REQUIREMENTS:

Education:

High School Diploma and attending institution of higher learning

Experience:

Similar work experience that fulfills the above description

Job Skills:

Communication Skills Research/Analysis Skills