Our Mission is to help Members grow financially.

Our Vision is to be Members' First Choice for all Financial Services.

We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us.

Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day.

Submit your application to us today and let us be the First Choice for your new career journey!

About Us:

Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and we serve more than 288,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards.

Pay: Starting Range is $20.50 - $22.50, depending on work experience

Benefits:

• Employer-paid health and dental insurance monthly premiums
• Accrual of PTO Leave
• Employer-matched 401k, 50% match up to 6% of employee contributions
• Employer-paid Group Life Insurance and Long-Term Disability benefits
• Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals
• Paid Holidays and Paid Training
• Potential pay increases through additional training opportunities
• Opportunity to earn incentive pay
• The ability to help serve your local community through our mindset of People Helping People!

PRIMARY RESPONSIBILITIES:

Originate, review, and analyze applications and credit documents within loan policies and guidelines as established by secondary market government sponsored entities, Credit Union management and the Board of Directors.

Lending authority is based on performance and overall knowledge of the mortgage products and responsibilities listed in Policy 2 – Loan Policies.

Ensure loan documents and lending policies and practices conform to the loan policies and external regulatory and statutory compliance requirements.

Interview and counsel loan applicants.

Describe real estate loan products and assist applicants with completion of the loan application.

Discuss key aspects of financing such as rates, terms, and payment amounts.

Interpret credit bureau reports, title policies, appraisals, etc.

Provide information on various insurance programs.

Provide member(s) with all required disclosures and documents for signature.

Assist in training new loan officers and other personnel, as needed.

Assist in the implementation of new loan products and services in accordance with management direction.

Cross-sell other lending products and Credit Union services.

Follow all Credit Union policies, procedures and regulations.

Represent the Credit Union in a professional manner (including but not limited to appearance, behavior and performance).

Maintain regular and predictable attendance.

Work cooperatively with others.

All other duties as assigned.

QUALIFICATIONS:

Education/Experience – High School diploma or equivalent required. Associate or bachelor's degree preferred and one year experience in mortgage loan origination or four year’s experience in mortgage loan processing. Any other equivalent combination of education, experience, and training that provides the knowledge, skills and abilities needed to perform the duties of this position. Must be eligible for or registered/licensed with the National Mortgage Licensing System (NMLS) as required by the Tennessee Department of Financial Institutions.

Qualifications

Education

Required

High School

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.