NHS

Receptionist - Bank - Care Home


PayCompetitive
LocationStourbridge/England
Employment typeOther

This job is now closed

  • Job Description

      Req#: E0177-25-3196?language=en&page=1138&sort=publicationDateDesc

      Job summary

      As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied, including answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around.

      Main duties of the job

      You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities.

      About us

      Barchester is one of the UK's leading healthcare providers, operating over 200 care homes across the country. They take the growth and development of their employees seriously, offering numerous training and career progression opportunities.

      Date posted

      28 March 2025

      Pay scheme

      Other

      Salary

      £11.94 an hour

      Contract

      Bank

      Working pattern

      Flexible working

      Reference number

      1269128436

      Job locations

      https://jobs.barchester.com/

      Stourbridge

      DY8 2TA


      Job description

      Job responsibilities

      ABOUT THE ROLEAs a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

      ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

      REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

      As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

      If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

      Job description

      Job responsibilities

      ABOUT THE ROLEAs a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

      ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

      REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

      As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

      If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

      Person Specification

      Qualifications

      Essential

      • No formal qualifications required, but a good telephone manner and strong communication skills are essential.
      Person Specification

      Qualifications

      Essential

      • No formal qualifications required, but a good telephone manner and strong communication skills are essential.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Barchester Healthcare

      Address

      https://jobs.barchester.com/

      Stourbridge

      DY8 2TA


      Employer's website

      https://www.barchester.com/ (Opens in a new tab)

      Employer details

      Employer name

      Barchester Healthcare

      Address

      https://jobs.barchester.com/

      Stourbridge

      DY8 2TA


      Employer's website

      https://www.barchester.com/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.