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Job Description
- Req#: A0161-24-0008?language=en&page=89&sort=publicationDateDesc
- assist with managing the e consult service
- manage incoming calls
- arrange appointments for patients
- greet patients and other members of the public
- deal with general enquiries
- process repeat medication requests
- assist clinical team through completion of tasks
- any other administrative duties as needed
- assist with managing the e consult service
- manage incoming calls
- arrange appointments for patients
- greet patients and other members of the public
- deal with general enquiries
- process repeat medication requests
- assist clinical team through completion of tasks
- any other administrative duties as needed
- Experience of working within a reception/customer service role
- Experience of working in a healthcare environment
- Experience of working in Primary care
- Experience of working within a reception/customer service role
- Experience of working in a healthcare environment
- Experience of working in Primary care
Job summary
We are looking for a committed individual to join our friendly patient service team working 24 hours per week. The successful candidate should be an enthusiastic team player with great communication skills. Full training and support will be provided when joining our team of receptionists to ensure a high standard patient care is delivered.
Main duties of the job
As a member of our reception team you will be expected to assist patients and members of the public at the reception desk. You will deal with a variety of incoming calls and enquiries and requests for medications. At Central surgery we operate a total triage system, which means all requests to see a doctor, will be screened by a GP prior to the reception team contacting the patient to book an appointment.
Under the supervision of the Patient Services Manager you will assist with the completion of general administration, tasks and requests from the clinical team.
About us
Central Surgery is based in Barton, with a second site in Goxhill. Our large team work at both sites providing primary care services to over 17000 patients. We have 6 GP Partners, 2 salaried GP's, 5 ACP's and a team over 13 nurses and healthcare assistants. Along with our MDT of clinicians, admin and receptionist teams we pride ourselves on being a friendly, supportive workplace.
Date posted
14 May 2024
Pay scheme
Other
Salary
£11.69 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A0161-24-0008
Job locations
10 King Street
Barton Upon Humber
DN18 5ER
The Village Surgery
Howe Lane
Goxhill
Barrow-upon-humber
DN19 7JD
Job descriptionJob description
Job responsibilities
Job responsibilities
Person SpecificationPerson Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Central Surgery
Address
10 King Street
Barton Upon Humber
DN18 5ER
Employer's website
https://www.centralsurgery-barton.co.uk/ (Opens in a new tab)
Employer details
Employer name
The Central Surgery
Address
10 King Street
Barton Upon Humber
DN18 5ER
Employer's website
https://www.centralsurgery-barton.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.