This job is now closed
Job Description
- Req#: A3972-25-0001?language=en&page=785&sort=publicationDateDesc
- Experience of working in a GP practice. Experience of EMIS system
- Experience of working in a GP practice. Experience of EMIS system
Job summary
A receptionist serves as the first point of contact for patients at the Surgery, providing a crucial role in ensuring smooth and efficient operations.
Main duties of the job
As a receptionist you will receive, assist and direct patients in accessing the most appropriate service or healthcare professional in a courteous, efficient and effective way. We therefore need someone with excellent interpersonal skills, keyboard and IT skills, knowledge of EMIS Web clinical system is desirable but no essential. Previous experience as a Medical Receptionist is preferred, although full training will be provided.
An understanding of the importance of confidentiality in the workplace and an ability to follow data protection policies and guidelines is essential.
The successful applicant will benefit from working in a pleasant, friendly environment, to include NHS Pension.
About us
RVHP Is a friendly team driven practice. We value reliability, responsibility, good communication and the ability to adapt to changing situations.
Date posted
08 April 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A3972-25-0001
Job locations
The Kings Norton Surgery
66 Redditch Road
Kings Norton
Birmingham
B38 8QS
Keynell Covert Surgery
33 Keynell Covert
Birmingham
B30 3QT
1536 Pershore Road
Stirchley
Birmingham
B30 2NW
Job descriptionJob description
Job responsibilities
Greeting patients warmly upon arrival, either in person or over the phone, to create a positive first impression.
Answering enquires - Providing information about services, directing enquiries to appropriate personnel.
Co-ordinating communication - Acting as a liaison between patients, medical staff and other departments, ensuring effective communication.
Managing correspondence and performing other clerical tasks as needed.
Ensuring compliance with GDPR and maintaining the confidentiality of patient information.
Job responsibilities
Greeting patients warmly upon arrival, either in person or over the phone, to create a positive first impression.
Answering enquires - Providing information about services, directing enquiries to appropriate personnel.
Co-ordinating communication - Acting as a liaison between patients, medical staff and other departments, ensuring effective communication.
Managing correspondence and performing other clerical tasks as needed.
Ensuring compliance with GDPR and maintaining the confidentiality of patient information.
Person SpecificationPerson Specification
Experience
Desirable
Experience
Desirable
Additional informationUK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Kings Norton Surgery
Address
The Kings Norton Surgery
66 Redditch Road
Kings Norton
Birmingham
B38 8QS
Employer's website
Employer details
Employer name
Kings Norton Surgery
Address
The Kings Norton Surgery
66 Redditch Road
Kings Norton
Birmingham
B38 8QS
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.