NHS
Receptionist (CAT 3A - Urology) - Part Time 22.5 p/w
This job is now closed
Job Description
- Req#: C9193-25-0364?language=en&page=83&sort=publicationDateDesc
- GSCE (or equivalent) or above in Maths and English Language
- Reception experience
- Experience using IT / Digital systems
- Experience within a customer service setting
- Experience within an NHS administration environment
- GSCE (or equivalent) or above in Maths and English Language
- Reception experience
- Experience using IT / Digital systems
- Experience within a customer service setting
- Experience within an NHS administration environment
Job summary
Band 2 Receptionist (CAT 3A - Urology)
This is a part time post for 22.5 hours per week (Monday - Friday; 8am-4pm).
An exciting opportunity has arisen to join the urology Clinical Admin Team (CAT) as Urology Receptionist.
The post holder will be responsible for delivering an effective and efficient support service to the Urology Department, assisting in the provision of quality patient care.
This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway.
The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.
Main duties of the job
The receptionist will have the ability to perform complex administrative functions and will be responsible for receiving patients and visitors attending outpatient clinics taking ownership of escalated administrative issues where appropriate.
You will work in close partnership with medical, nursing and secretarial staff to ensure the smooth running of the outpatients department.
About us
The job holder will display the agreed behaviours of the Directorate and the Trust as encapsulated by the performance management and personal development documentation, and in particular, the Trust expects all staff to comply with all relevant policies and codes of conduct and to display the values of the Trust.
The key purpose of this role is to deliver a 'world class' service to the Trust and the job holder will be expected to deliver this level of service through personal conduct, personal responsibility and the following key characteristics.
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our "CARE" values:Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Date posted
16 April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year pro-rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
193-6792414PCG-A
Job locations
Royal Berkshire Hospital
London Road
Reading
RG1 5AN
Job descriptionJob description
Job responsibilities
Please refer to the attached Job Description and Person Specification for further details of the role.
Job responsibilities
Please refer to the attached Job Description and Person Specification for further details of the role.
Person SpecificationPerson Specification
Education
Essential
Experience
Essential
Desirable
Education
Essential
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Berkshire NHS Foundation Trust
Address
Royal Berkshire Hospital
London Road
Reading
RG1 5AN
Employer's website
https://www.royalberkshire.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Berkshire NHS Foundation Trust
Address
Royal Berkshire Hospital
London Road
Reading
RG1 5AN
Employer's website
https://www.royalberkshire.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.