Holzer Health System

Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)


PayCompetitive
LocationBidwell/Ohio
Employment typeFull-Time

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  • Job Description

      Req#: 13720
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Opportunity to work in a dynamic healthcare environment
      - Supportive and collaborative work culture
      - Chance to enhance your customer service skills
      - Opportunities for professional development within the organization
      - Engaging role with a focus on patient interactions and satisfaction
      - Ability to make a positive impact on patient experiences

      What to Expect (Job Responsibilities):
      - Process a wide range of registration functions related to patient encounters and provider scheduling
      - Handle 60-100 calls per day, ensuring effective communication with patients
      - Maintain department standard audit error rates and not ready times
      - Schedule appointments accurately for assigned queues while providing excellent customer service
      - Adhere to attendance policies and departmental objectives

      What is Required (Qualifications):
      - High school diploma or equivalent
      - 1-2 years of experience in a service-related field
      - Strong communication skills for effective patient interaction
      - Ability to manage a high volume of calls and registration tasks accurately
      - Commitment to maintaining department standards and policies

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a healthcare setting or with patient scheduling
      - Familiarity with revenue cycle processes
      - Strong organizational skills to manage multiple tasks efficiently
      - Demonstrated ability to provide exceptional customer service
      - Experience working in a fast-paced environment

      #HealthcareServices #CustomerService #CareerOpportunity #ProfessionalDevelopment #PatientCare

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Visit Holzer Health System in Southeastern Ohio for multiple services such as urgent care, primary care, cancer care, assisted living, birth care, gynecology, cardiology, critical care, dentistry, ear, nose, and throat care, eye care, general surgery, ...