Holzer Health System

Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)


PayCompetitive
LocationBidwell/Ohio
Employment typeFull-Time

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  • Job Description

      Req#: 13838
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Engage with a diverse range of patient encounters, enhancing your customer service skills
      - Work within a crucial role that directly impacts the revenue cycle
      - Contribute to departmental objectives and improve patient scheduling efficiency

      What to Expect (Job Responsibilities):
      - Process a wide range of registration functions related to patient encounters and provider scheduling
      - Handle 60-100 calls per day, ensuring effective communication with patients and providers
      - Maintain department standard audit error rates and a not-ready time of 25% or less
      - Schedule appointments accurately for assigned queues while delivering exceptional customer service
      - Adhere to the employer's attendance policy and departmental objectives

      What is Required (Qualifications):
      - High school diploma or equivalent
      - 1-2 years of experience in a service-related field
      - Ability to manage a high volume of calls effectively
      - Strong attention to detail in registration processes
      - Commitment to maintaining departmental standards and policies

      How to Stand Out (Preferred Qualifications):
      - Experience in a healthcare setting or with patient registration processes
      - Familiarity with revenue cycle management
      - Proven track record of delivering high-quality customer service
      - Ability to work collaboratively in a team-oriented environment

      #HealthcareServices #CustomerService #CareerOpportunity #Registration #PatientCare

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Visit Holzer Health System in Southeastern Ohio for multiple services such as urgent care, primary care, cancer care, assisted living, birth care, gynecology, cardiology, critical care, dentistry, ear, nose, and throat care, eye care, general surgery, ...