Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Responsible for managing a high volume of calls, ensuring excellent customer service
- Chance to contribute to the accuracy of registration processes impacting the revenue cycle
- Work within a structured organization with clear departmental objectives

What to Expect (Job Responsibilities):
- Process a wide range of registration functions related to patient encounters and provider scheduling
- Handle 60-100 calls per day, ensuring accurate communication and scheduling
- Maintain a department standard audit error rate and not ready time of 25% or less
- Schedule appointments accurately while delivering the highest level of customer service
- Report directly to the Registration Manager and Manager - Centralized Scheduling for daily operations

What is Required (Qualifications):
- High school diploma or equivalent
- 1-2 years of experience in a service-related field
- Ability to maintain department standard audit error rates
- Strong communication skills to manage a high volume of calls
- Punctuality and adherence to the Holzer attendance policy

How to Stand Out (Preferred Qualifications):
- Previous experience in a healthcare-related service environment
- Familiarity with registration processes and revenue cycle management

#HealthcareServices #CustomerService #CareerOpportunity #Registration #HealthcareAdministration

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