Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Engage with a diverse range of patients and provide essential services
- Contribute to the efficiency of healthcare delivery and patient satisfaction
- Work in a dynamic role handling a high volume of calls

What to Expect (Job Responsibilities):
- Manage and process a wide range of registration functions related to patient encounters and provider scheduling
- Handle 60-100 calls daily, ensuring accurate registration processes
- Maintain department standard audit error rate and a not ready time of 25% or less
- Schedule appointments accurately for assigned queues while delivering exceptional customer service
- Adhere to attendance policies and departmental objectives

What is Required (Qualifications):
- High school diploma or equivalent
- 1-2 years of experience in a service-related field
- Strong communication skills, both verbal and written
- Ability to manage high call volumes effectively
- Commitment to maintaining a high level of accuracy in registration processes

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare environment
- Familiarity with registration and scheduling software
- Background in customer service roles that require multitasking
- Strong problem-solving skills and ability to work under pressure

#HealthcareServices #CustomerService #CareerOpportunity #PatientCare #DynamicRole

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