NHS
Receptionist / Office Clerk - Woodlands Hospital
This job is now closed
Job Description
- Req#: C9246-25-0469?language=en&page=621&sort=publicationDateDesc
- NHS pension
- A comprehensive in house & external training programmes
- career progression
- Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- Staff physio service
- NHS discounts and many more.
- NVQ 2 Customer Service or equivalent qualification or experience
- Knowledge of Trust's electronic records
- Experience of working in a busy reception / office environment
- Experience in dealing with telephone and face to face communication
- Experience of data inputting
- Microsoft packages
- Must have good typing skills
- NVQ 2 Customer Service or equivalent qualification or experience
- Knowledge of Trust's electronic records
- Experience of working in a busy reception / office environment
- Experience in dealing with telephone and face to face communication
- Experience of data inputting
- Microsoft packages
- Must have good typing skills
Job summary
An exciting opportunity has arisen for a Receptionist / Administrator to join our admin team based at the Woodlands in Ipswich .
Our shift pattern is 0600-1400 and 1400-2200 for Reception, and 0800-1600 for ward admin roles.
If you are a friendly, positive and well organised person that is interested in developing their current admin and reception skills whilst working in a fast paced environment and you are interested in an exciting challenge then this opportunity could be for you!
This post requires a confident, level-headed individual who can be flexible, adaptable and can work on their own initiative as well as part of our team. Good communication and telephone skills are key to maintain our high level of service. Ideally, we are looking for someone who has administration experience including good typing skills and IT knowledge.
You will also work on our wards at the Woodlands providing admin support to our clinicians and full training for reception and administration work will be provided.
You must possess excellent time management skills, a positive approach and a friendly, helpful manner. You will need to be able to remain calm under pressure and to prioritise your workload.
Main duties of the job
Your main duties will include :
Meet and Greet - You will be the the first person our patients, carers, family members and visiting professionals meet when arriving at Woodlands.
Answering the phone, taking messages, putting calls through or re-directing.
Managing diary room bookings.
Signing in and out security packs for staff.
Responsibility when fire alarms sound and other health and safety related procedures.
Accepting deliveries and directing post.
Attending MDT morning meetings, prepping for the meeting and live typing to update patient information.
Maintaining and updating electronic patient data.
Scanning, photocopying and displaying posters.
Supporting the wider admin within the unit.
Interacting with professionals, carers, and service users.
Skills we are looking for include -
Exceptional communication
Typing skills
Knowledge of Microsoft Packages
Confident in abilities
Personable
Willing to learn and adapt
Excellent time management
About us
We promote and adhere to the workplace values of NSFT.
Our busy team reflect what we all believe makes the most positive difference to the care we offer and to the way we work with one another. By 'living our values' we will develop our Trust, our people, and continue to improve the quality of everything we do.
We provide an attractive and competitive package of benefits including generous holiday entitlement and compassionate sickness benefits, in addition to Staff Wellbeing services.
Benefits included with this role are:
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
***Previous applicants need not apply ***
Date posted
10 April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year gross per annum (pro rata)
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
246-ESU7051860-A
Job locations
Woodlands Hospital
Heath Road
Ipswich
IP4 5PD
Job descriptionJob description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
You will be contacted via email but these emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
You will be contacted via email but these emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Other
Essential
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Other
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Woodlands Hospital
Heath Road
Ipswich
IP4 5PD
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Woodlands Hospital
Heath Road
Ipswich
IP4 5PD
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.