NHS

Receptionist / Patient Healthcare Navigator


PayCompetitive
LocationBoston/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: A1797-25-00720304?language=en&page=739&sort=publicationDateDesc

      Job summary

      • Receptionist / Patient Healthcare Navigator
      • £23,809 per annum
      • Full Time - 37.5 hours per week

      We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.

      Main duties of the job

      You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.

      You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.

      This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.

      Role Requirements

      • Experience of clerical and administrative work
      • Clear thinking and have an analytical approach
      • Able to work as part of a team, to promote a good team spirit
      • Able to be sensitive and assertive as appropriate
      • Experience in a client facing/customer service position
      • Be motivated and able to work independently

      About us

      Who we are

      Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience

      Benefits

      • 25 days holiday plus bank holidays
      • Excellent work / Life balance
      • Clinical progression
      • Training cost support
      • Full indemnity cover paid by the practice.
      • NHS Discount & Support Schemes
      • Employee Assistance Program
      • Sick Pay
      • Enhanced maternity and paternity leave
      • Salary sacrifice electric car scheme
      • Life insurance 3 x salary
      • Healthcare cash plan
      • Cycle to work scheme.
      • Charitable giving scheme
      • An extra day off to celebrate your birthday.
      • Occupational Health Support

      Omnes Healthcare are an are an inclusive employer, if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us.

      Date posted

      03 April 2025

      Pay scheme

      Other

      Salary

      £25,396.80 a year

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      PCSIDPHN250325

      Job locations

      Boston

      --

      Boston

      Lincolnshire

      PE21 8EG


      Job description

      Job responsibilities

      Job Details

      • Receptionist / Patient Healthcare Navigator
      • £23,809 per annum
      • Full Time - 37.5 hours per week

      We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.

      You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.

      You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.

      This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.

      Who we are

      Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience

      Benefits

      • 25 days holiday plus bank holidays
      • Excellent work / Life balance
      • Clinical progression
      • Training cost support
      • Full indemnity cover paid by the practice.
      • NHS Discount & Support Schemes
      • Employee Assistance Program
      • Sick Pay
      • Enhanced maternity and paternity leave
      • Salary sacrifice electric car scheme
      • Life insurance 3 x salary
      • Healthcare cash plan
      • Cycle to work scheme.
      • Charitable giving scheme
      • An extra day off to celebrate your birthday.
      • Occupational Health Support

      Role Requirements

      • Experience of clerical and administrative work
      • Clear thinking and have an analytical approach
      • Able to work as part of a team, to promote a good team spirit
      • Able to be sensitive and assertive as appropriate
      • Experience in a client facing/customer service position
      • Be motivated and able to work independently

      Link to Evergreen group - https://evergreen-group.co.uk/

      Omnes Healthcare are an are an inclusive employer, if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us.

      Job description

      Job responsibilities

      Job Details

      • Receptionist / Patient Healthcare Navigator
      • £23,809 per annum
      • Full Time - 37.5 hours per week

      We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.

      You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.

      You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.

      This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.

      Who we are

      Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience

      Benefits

      • 25 days holiday plus bank holidays
      • Excellent work / Life balance
      • Clinical progression
      • Training cost support
      • Full indemnity cover paid by the practice.
      • NHS Discount & Support Schemes
      • Employee Assistance Program
      • Sick Pay
      • Enhanced maternity and paternity leave
      • Salary sacrifice electric car scheme
      • Life insurance 3 x salary
      • Healthcare cash plan
      • Cycle to work scheme.
      • Charitable giving scheme
      • An extra day off to celebrate your birthday.
      • Occupational Health Support

      Role Requirements

      • Experience of clerical and administrative work
      • Clear thinking and have an analytical approach
      • Able to work as part of a team, to promote a good team spirit
      • Able to be sensitive and assertive as appropriate
      • Experience in a client facing/customer service position
      • Be motivated and able to work independently

      Link to Evergreen group - https://evergreen-group.co.uk/

      Omnes Healthcare are an are an inclusive employer, if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us.

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      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Omnes Healthcare Limited

      Address

      Boston

      --

      Boston

      Lincolnshire

      PE21 8EG


      Employer's website

      http://omneshealthcare.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Omnes Healthcare Limited

      Address

      Boston

      --

      Boston

      Lincolnshire

      PE21 8EG


      Employer's website

      http://omneshealthcare.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.