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Job Description
- Req#: A3353-25-0003?language=en&page=1122&sort=publicationDateDesc
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols.
- Pulling/filing notes for surgeries and update when required.
- Scanning/Filing post in medical records.
- Fax and photocopy as requested.
- Receiving patients consulting with members of practice team.
- Handing prescriptions requests via telephone and with patients.
- Be able to cover all reception positions as necessary.
- Process appointment requests for today, and future appointments from patients by telephone and in person.
- Deal with visits requests.
- Registrations of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records (have knowledge of practice area.)
- Process repeat prescription request in accordance with practice guidelines.
- Basic knowledge of I.T
- Previous experience in primary care is desired but not essential
- Basic knowledge of I.T
- Previous experience in primary care is desired but not essential
Job summary
We have two openings for a receptionist position within the organisation.
20-25 hours per week predominantly based at The Village Surgery Lostock Hall and Croston Medical Centre
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Main duties of the job
About us
We comprise of 6 surgeries with our own Primary Care Network Status; Buckshaw Village Surgery, Eaves Lane Surgery, Adlington Medical Centre, Croston Medical Centre, The Village Surgery at Lostock Hall and Medicare Unit. Our total patient list size is combined at 23,000 and is growing rapidly. We work closely with neighbouring practices as part of a collaborative group to develop innovative primary care service to patient population in excess of 30,000.
We currently employ a total of 60 members of staff; we take pride in working together to deliver the best care for our patients.
The practice is constantly evolving to take advantage of the opportunities arising in the ever-changing NHS, and to find new and better ways of working.
Date posted
01 April 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
A3353-25-0003
Job locations
Village Surgery
1 William Street
Lostock Hall
Preston
PR55RZ
22-24
Babylon Lane
Chorley
Lancashire
PR6 9NW
Buckshaw Village Surgery
Unity Place
Buckshaw Village
Chorley
PR7 7HZ
Croston Medical Centre
30 Brookfield
Croston
Leyland
PR26 9HY
Job descriptionJob description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Person SpecificationPerson Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Buckshaw Village Surgery Group
Address
Village Surgery
1 William Street
Lostock Hall
Preston
PR55RZ
Employer's website
Employer details
Employer name
Buckshaw Village Surgery Group
Address
Village Surgery
1 William Street
Lostock Hall
Preston
PR55RZ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.