Receptionist

Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process.

Location: In-office
Compensation: $20.00 - $23.99

Jump into the new world of health insurance:

At Blue Cross & Blue Shield of Rhode Island (BCBSRI), our business is healthcare. But our focus is on improving lives. Be part of a team that is large enough to make a difference but small enough to be innovative. Work in a rapidly changing field. Take a chance to be creative. Move outside the status quo. Shape new ideas with the power of a national brand behind you.

Join others who know diversity is strength:

We appreciate and celebrate everything that makes us unique: age, national origin, citizenship status, perspectives, experiences, physical or mental disability, military status, race, ethnicity, religion, gender, sexual orientation, gender identity and/or expression. Our diversity strengthens us as an organization and helps us better serve an increasingly diverse Rhode Island population.

Why this job matters:

Greet and provide support to customers, triage incoming calls, schedule appointments, order supplies and provide general administrative support services to retail staff.

What you will do:

• Greet and triage all in-person customers and incoming calls to appropriate staff (sales, service, group, corporate).
• Schedule customer appointments for retail staff.
• Responsible for office supply ordering and material inventory.
• Record and track premium payment
• Provide technical assistance to customer including kiosk and web registration support.
• Maintain logs of customer sign-ins and traffic. Maintain calendar of monthly store events and track participation.
• Review enrollment and plan change documents for accuracy.
• Monitor fax and mailboxes.
• Assist with monthly reporting.
• Perform other duties as assigned.

What you need to succeed:

• High school degree or an equivalent combination of education and experience
• Up to two years’ experience in a receptionist or administrative support role
• Computer navigation skills
• Written and verbal communications skills
• Time management skills
• Ability to collect and organize data
• Ability to work independently

Extras:

• Working knowledge of Microsoft Office including Excel, and Word