Work setting

• Private sector

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Electronic scheduler
• MS Office
• Electronic mail
• MS Excel
• MS Outlook
• MS Word

Additional information

Security and safety

• Confidential security clearance
• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player