This job is now closed
Job Description
- Req#: A3505-25-0000?language=en&page=1317&sort=publicationDateDesc
- NVQ in Business Administration or equivalent
- Experience of working in a GP practice
- Good interpersonal and communication skills
- Good IT skills
- Experience in a reception or administrative role is preferred.
- NVQ in Business Administration or equivalent
- Experience of working in a GP practice
- Good interpersonal and communication skills
- Good IT skills
- Experience in a reception or administrative role is preferred.
Job summary
An exciting opportunity has arisen for a Receptionist to join the team at Upper Halliford Medical Centre. The successful candidate will ensure an effective and efficient reception service is provided to patients and visitors to the practice, both face to face and over the telephone.
Hours:
Monday 13:30 18:30
Wednesday 8:30 18:30
Friday 13:30 18:30
20 hours per week over three days, some flexibility in hours will be required.
24 months fixed term contract
Main duties of the job
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
Deal with all general enquiries, explain processes and make new and follow-up appointments.
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure completion of paperwork as appropriate.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Advice patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
Enter patient information on to the computer system as required.
When last to leave at the end of the day, ensure that the building is fully secured, internal lights are off and the alarm activated.
Undertake any other additional duties appropriate to the post as directed by the Reception Supervisor or Practice Manager.
About us
We are a small practice with a list size of around 4500 patients. We have 1 partner and 2 Locum doctors, Healthcare Assistant, Nurse Practitioner, 2 Pharmacist, and a stable friendly and efficient administration team.
Date posted
12 March 2025
Pay scheme
Other
Salary
£11.45 an hour
Contract
Fixed term
Duration
2 years
Working pattern
Part-time
Reference number
A3505-25-0000
Job locations
270 Upper Halliford Road
Shepperton
Middlesex
TW17 8SY
Job descriptionJob description
Job responsibilities
Job responsibilities
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
Deal with all general enquiries, explain processes, make new and follow-up appointments.
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure completion of paperwork as appropriate.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Advice patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
Enter patient information on to the computer system as required.
When last to leave at the end of the day, ensure that the building is fully secured, internal lights are off and the alarm activated.
Undertake any other additional duties appropriate to the post as directed by the Reception Supervisor or Practice Manager.
Job responsibilities
Job responsibilities
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
Deal with all general enquiries, explain processes, make new and follow-up appointments.
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure completion of paperwork as appropriate.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Advice patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
Enter patient information on to the computer system as required.
When last to leave at the end of the day, ensure that the building is fully secured, internal lights are off and the alarm activated.
Undertake any other additional duties appropriate to the post as directed by the Reception Supervisor or Practice Manager.
Person SpecificationPerson Specification
Qualifications
Desirable
Qualifications
Desirable
Experience
Essential
Desirable
Qualifications
Desirable
Qualifications
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Upper Halliford Medical Centre
Address
270 Upper Halliford Road
Shepperton
Middlesex
TW17 8SY
Employer's website
https://upperhallifordmedicalcentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Upper Halliford Medical Centre
Address
270 Upper Halliford Road
Shepperton
Middlesex
TW17 8SY
Employer's website
https://upperhallifordmedicalcentre.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.