Employer Industry: Nonprofit Healthcare Organization

Why consider this job opportunity:
- Salary up to $23.56 per hour, based on experience
- Comprehensive benefits package including medical, dental, vision, life insurance, and retirement plan with company match
- Paid Time Off and Tuition Assistance to support personal and professional growth
- Opportunity to work in a collaborative environment dedicated to patient care and community support
- Role involves direct patient interaction and the chance to make a meaningful impact on healthcare accessibility

What to Expect (Job Responsibilities):
- Schedule patient appointments and perform necessary intake functions upon arrival
- Provide customer service by answering questions, handling cash, and directing calls
- Maintain communication with patients regarding appointment statuses and provider delays
- Collaborate with clinical staff and community providers to facilitate patient referrals and care transitions
- Contribute to departmental performance improvement goals and promote patient education initiatives

What is Required (Qualifications):
- High school diploma or equivalent education
- Minimum of two years of customer service experience preferred
- Basic computer skills, including proficiency with email and data entry
- CPR Certification to be obtained within the first 90 days of employment
- Bilingual in Spanish preferred

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related customer service role
- Strong interpersonal skills to foster relationships with patients and staff
- Familiarity with referral processes and community resources for patient support
- Ability to work effectively in a fast-paced, team-oriented environment
- Knowledge of compliance and regulatory requirements in healthcare settings

#NonprofitHealthcare #CustomerService #HealthcareCareers #PatientSupport #CommunityHealth

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