Employer Industry: Credit Union

Why consider this job opportunity:
- Base pay of $24/hour, plus uncapped commission for high achievers
- Comprehensive benefits including zero contribution medical, dental, and vision plans
- Generous paid time off program and a 401k plan with a dollar-for-dollar employer match up to 5%
- Opportunity to work in a hybrid role with flexibility for remote work
- Engage in meaningful work that positively impacts members and fosters financial prosperity

What to Expect (Job Responsibilities):
- Proactively facilitate collection activities for charged-off loans and accounts using phone and electronic communication
- Negotiate repayment terms and settlement offers in accordance with company guidelines
- Manage all legal accounts pre and post-judgment, including those assigned to third-party agencies
- Conduct extensive skip tracing to connect with members and locate previously unrecovered collateral
- Drive efforts to enhance recovery rates and meet monthly recovery goals

What is Required (Qualifications):
- Minimum of two years of college education or equivalent experience
- Five (5)+ years of experience in debt collection
- Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio)
- Comprehensive knowledge of local, state, and federal regulations such as the Fair Debt Collection Practice Act
- Strong negotiation and skip tracing skills; bilingual in English and Spanish

How to Stand Out (Preferred Qualifications):
- Background in financial institutions
- Experience with third-party collections is a plus

#CreditUnion #DebtCollection #HybridWork #CareerOpportunity #Benefits

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