This vital position performs supervisory, specialized/technical, and some administrative work to manage frontline guest services at Becker Community Center (BCC). Major areas of responsibility include all of the community’s recreational opportunities including programs, services, and classes for youth & adults at BCC and parks. Manages Becker Athletic Complex (BAC) and maintains all assigned facilities under supervisory direction and budgetary controls. Organizes, prioritizes, and manages all assigned resources to promote a satisfying experience for members, players, and guests. Establishes and monitors various operating controls to meet sales/revenue targets, expense goals, quality standards, and other performance metrics. Supervises assigned staff including work scheduling, directing, prioritizing, coaching/motivating, and training.

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