Employer Industry: Sensory and Consumer Research Consultancy

Why consider this job opportunity:
- Hourly compensation of $16.00
- Part-time schedule with flexibility for 3-4 days a week
- Opportunities for accruing prorated PTO and holiday pay
- Eligible for 401(k) Savings Incentive Plans
- Mostly remote work with occasional in-person meetings in the Twin Cities area
- Supportive work environment fostering growth within the team

What to Expect (Job Responsibilities):
- Serve as the first point of contact for Tasteocracy Respondents, resolving inquiries and issues via phone and digital channels
- Field inbound communications and steer respondents toward priority tests
- Ensure respondents meet qualification requirements before scheduling for taste tests
- Proactively update respondent information and support database cleaning processes
- Meet monthly performance metrics for phone and digital interactions

What is Required (Qualifications):
- High School diploma or GED equivalent certificate
- Comfort with various digital communication channels (Live Chat, SMS, Email, Social Media)
- Problem-solving and strong communication skills
- Proactive and reliable work ethic
- Valid Driver’s License and Proof of Insurance

How to Stand Out (Preferred Qualifications):
- Some exposure to Salesforce or other CRM systems
- Experience with phone handling or phone software

#SensoryResearch #ConsumerInsights #RemoteWork #PartTimeJob #CareerGrowth

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."