Employer Industry: Sensory and Consumer Research Consultancy

Why consider this job opportunity:
- Hourly compensation of $16.00
- Part-time employees eligible for 401(k) Savings Incentive Plans and prorated paid time off
- Opportunity for flexible scheduling, working 3-4 days a week within preferred hours
- Mostly remote position with occasional in-person meetings in the Twin Cities area
- Supportive work environment focused on employee growth and development
- Chance to contribute to meaningful consumer research projects

What to Expect (Job Responsibilities):
- Serve as the first point of contact for Tasteocracy Respondents, addressing inquiries and resolving issues
- Manage inbound communications via phone and digital channels, ensuring a welcoming atmosphere
- Conduct outbound calls to fill taste tests and confirm respondent qualifications
- Update and maintain respondent information in the departmental database
- Meet monthly performance metrics for phone and digital interactions

What is Required (Qualifications):
- High School diploma or GED equivalent required
- Comfort with digital communication channels (Live Chat, SMS, Email, Social Media Messenger)
- Strong problem-solving and communication skills
- Reliability and proactive approach in customer service
- Valid Driver’s License and Proof of Insurance

How to Stand Out (Preferred Qualifications):
- Some exposure to Salesforce or other CRM systems
- Experience with phone handling or phone software (not required but beneficial)

#SensoryResearch #ConsumerInsights #RemoteWork #PartTimeOpportunity #CareerGrowth

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