About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

We are seeking a Regional Occupancy Planning Lead to manage a team of existing (and growing) OP professionals in developing strategic plans for space usage across programs and business groups, and ensuring accuracy of data and drawings across the regional portfolio. This role will report to the Global Occupancy Planning Lead and be located in the AMER region. The lead also serves as a single point of contact for both the regional account leadership and client leadership.

Role Summary

AMER Regional Lead, Occupancy Planning and Management

The Regional Occupancy Planning Lead will play a crucial role in creating and leading a strong OP team in the region. The role oversees roll out of key initiatives for the region and use data, analytical insights and strong problem-solving skills to provide quality control over all regional deliverables. He or she will also need to partner closely with the regional client stakeholders to anticipate and understand the requests coming from different customer organizations, work with the team to assess the space options available and develop options that account for competing priorities and requests.

What this job involves

Reports to: Global Occupancy Planning Lead

Direct reports: 5-7

Indirect reports: 20-25

Key responsibilities include:

• Client Real Estate Single Point of Contact for Occupancy Planning
• Manage the regional team of Occupancy Planners and Space Planners, as well as related operational functions, to ensure that all space data, held in FM:S, remains accurate and up to date
• Oversee collection of current state occupancy data and future forecast from the Client, and support stack/ block and migration planning across the region
• Ensure consistent delivery of process and data managed by the team
• Lead & Assist with Account specific Occupancy Planning / Portfolio Planning meetings
• Responsible for ensuring global KPIs are being measured and achieved regionally
• Support any global initiatives, such as yearly forecasting processes, by leveraging regional contacts and relationships
• Accountable for OP Quarterly & Monthly Business Reporting to the client as required.
• Maintain a strong connection with the global Occupancy Planning community within JLL ensuring you are bringing best practices to and from the account team and involved in platform initiatives
• Ensure you are aware of all Occupancy Planning products; the technologies surrounding them and to ensure that go to market models maximize profitability while meeting client needs

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Requirements

• Educated to degree level, along with minimum of experience in corporate real estate environment and familiarity with activity-based working, change management, and utilization tracking and reporting.
• MBA is preferred.
• Previous experience in space/occupancy planning at a strategic level, plus experience with interior office renovations is highly desirable as well as working across multiple countries and cultures.
• You’ll need to be dynamic and technologically savvy and be able to utilize software to support planning solutions and communicate ideas clearly with planning team and lines of businesses.
• Advanced skills in Microsoft Excel, and CAFM tools.
• Proficiency in Microsoft Office suite and ability to consolidate data and floor plans into Power Point for presentations to client and lines of business is highly valued.
• Be inquisitive, proactive and innovative with solutions for your stakeholders.
• Excellent communication skills – both written and spoken.
• The ability to work independently, multi-task, and manage your time to meet deadlines.
• Demonstrate strong interpersonal skills with an ability to interact with executive level external and internal clients.

Behavioural Competencies:

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture

• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive

• Helps others - Builds relationships, actively collaborates, helps others succeed.

• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient

• Business first - Focuses on customers and clients, business/financial acumen, JLL first

• Inspire - Inspire others, creates vision and strategy, energizes others

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL. Apply today!