ReDiscover is seeking a Registration Specialist to add to our Alt Care Program!

WHO WE ARE

ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is “Passionate About People” as we support our community, specifically those whose lives have been affected by a mental illness or substance use. With over 29 programs across 20 different locations in Lee’s Summit, Raytown, and Kansas City, ReDiscover offers a wide variety of career opportunities for individuals like you looking to make a difference throughout the area!

WHAT WE DO

Alt Care provides outpatient day treatment substance use disorder services to women involved with Missouri State Probation & Parole. The program works to create a supportive space for women to get their needs met through access to therapy, intensive case management, psychiatric and nursing care, peer support, and a variety of creative educational and therapeutic groups. Alt Care aims to help women either in transition from Prison to Community, or who need intensive support to avoid incarceration.

At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities:

• Greets and serves clients and works with internal ReDiscover employees in a professional, friendly, and respectful manner to promote a positive treatment experience and positive work culture.
• Interviews prospective clients in person and over the telephone to complete documents, case histories, or forms, such as intake or insurance forms.
• Helps ensure efficient flow of clients to the appropriate programs.
• Demonstrates culturally competent respect for all clients and guests through verbal and nonverbal behaviors and assists them as needed.
• Safeguards Protected Health Information written and electronically and maintains confidentiality as per HIPAA standards.
• Administrative duties including but not limited to: filing, telephone coverage, appointment scheduling, registration, and client referrals as suitable to the office.

We are focused on your development and will spend time helping you continue to grow as a Registration Specialist. However, here are some things that you will need prior to starting with ReDiscover:

• Availability to work a 40-hour work week, Monday to Friday - 8:00am to 5:00pm.
• High School Diploma or GED.
• At least one (1) year of progressive business and/or secretarial training is preferred.
• At least one (1) year of direct service to the target population or other related human service experience preferred.
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite.