Employer Industry: Accounts Receivable Management

Why consider this job opportunity:
- Hourly pay starting at $15 - $18/hour with uncapped performance commission
- Benefits include Medical, Dental, Vision, Life and Disability insurance, 401K, Paid Vacation, and Holidays
- Opportunity for professional growth and advancement within the organization
- Full-time work schedule (40 hours per week) with paid training designed for success from Day 1
- Supportive team environment with a collaborative culture
- Recognition as one of insideARM's Best Places to Work in Collections (2019, 2020)

What to Expect (Job Responsibilities):
- Engage consumers and assist them in managing their delinquent accounts
- Negotiate to resolve the balance due in the best interests of all parties
- Maintain and manage a workload of delinquent accounts to ensure completion of postdated payments
- Perform proper skip tracing techniques to identify consumer contact information
- Ensure compliance with FDCPA and other Federal and State collection regulations at all times

What is Required (Qualifications):
- Must be at least 18 years old
- High School Diploma or GED required; College Degree is a plus but not required
- Minimum of 1 year of experience in Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, or Banking
- Must have reliable attendance and transportation
- Strong verbal communication skills with the ability to persuade and negotiate

How to Stand Out (Preferred Qualifications):
- Previous experience in the accounts receivable or debt recovery industry
- Familiarity with compliance regulations related to collections
- Bilingual skills (Spanish/English)

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