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Remote - Account Recovery Specialist (Ohio Only)
Pay$15.00 - $18.00 / hour
LocationCincinnati/Ohio
Employment typeFull-Time
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Job Description
- Req#: COLLE001042
Employer Industry: Accounts Receivable Management
Why consider this job opportunity:
- Hourly pay starting at $15 - $18/hour with uncapped performance commission
- Comprehensive benefits package including Medical, Dental, Vision, Life and Disability insurance, 401K, Paid Vacation, and Holidays
- Full-time work with a 40-hour per week schedule
- Paid training designed to set you up for success from day one
- Supportive team environment with a focus on professional growth and advancement
- Recognized as one of insideARM's Best Places to Work in Collections
What to Expect (Job Responsibilities):
- Engage consumers to assist them in managing their delinquent accounts through consultative approaches
- Negotiate resolutions for outstanding balances in the best interests of all parties involved
- Continuously handle inbound and outbound calls using an auto-dialer system
- Maintain and manage a workload of delinquent accounts, ensuring compliance with documentation and payment processing
- Abide by FDCPA and other Federal and State collection regulations at all times
What is Required (Qualifications):
- Must be at least 18 years old
- High School Diploma or GED required; College Degree is a plus
- Minimum of 1 year of experience preferred in Collections, Sales, Telemarketing, or Customer Service
- Strong verbal communication skills, including the ability to persuade and negotiate
- Reliable transportation and punctuality are essential
How to Stand Out (Preferred Qualifications):
- Experience in Medical Billing, Call Center, or Banking
- Willingness to learn and be coachable
- Familiarity with documenting calls and navigating software and databases
#AccountsReceivable #DebtRecovery #CustomerService #CareerGrowth #RemoteWork
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