Employer Industry: Automotive Customer Service

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage
- 401(k) with company match and flexible spending accounts
- Paid time off and wellness programs
- Supportive and collaborative work environment
- Remote work flexibility for Michigan residents

What to Expect (Job Responsibilities):
- Provide exceptional customer service over the phone to automotive dealerships
- Research and assist with profile requests, vehicle shipments, and orders
- Handle inquiries related to car warranties and escalate critical orders as necessary
- Maintain a positive attitude while offering timely and accurate solutions through various communication channels
- Act as a consultant to resolve customer issues effectively

What is Required (Qualifications):
- High school diploma or equivalent
- Two or more years of customer service experience in roles such as call center, retail, or hospitality
- Proficient computer, typing, and phone skills
- Ability to problem-solve and meet deadlines with a strong work ethic
- Excellent organizational and interpersonal skills, with strong attention to detail

How to Stand Out (Preferred Qualifications):
- Degree in a relevant or related field
- Experience in the automotive industry

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