Industry: Facility Management and Real Estate Services

Why consider this job opportunity:
- Competitive pay and benefits
- Opportunities for career advancement within the company
- Emphasis on quality control and exceeding client expectations
- Ability to work in a global organization with a diverse portfolio
- Positive and supportive work environment

What to Expect (Job Responsibilities):
- Serve as the first point of contact for customers, providing excellent customer service
- Greet customers warmly and ensure their needs are met
- Resolve service problems and address customer complaints
- Process work and supply orders according to established procedures
- Maintain accurate records and prepare service reports

What is Required (Qualifications):
- Demonstrated customer service skills
- Bilingual - English and French fluency
- Effective verbal and written communication skills
- Proficiency in Microsoft Office software
- Ability to work in a fast-paced environment and meet deadlines
- Strong attention to detail and problem-solving skills
- Post-secondary education in a related field or equivalent work experience
- Past customer service and/or sales experience preferred

How to Stand Out (Preferred Qualifications):
- Additional languages spoken
- Experience in facility management or real estate services
- Knowledge of industry-specific software or systems
- Strong sales and negotiation skills
- Ability to adapt to change and implement creative solutions

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