Employer Industry: Healthcare Services

Why consider this job opportunity:
- Starting pay is $13.67 an hour
- Health benefits including medical, dental, and vision available on the first day of employment
- Paid time off accrued after 180 days of employment
- Opportunity for career advancement and growth within the organization
- Paid training program lasting 6 weeks in a classroom and 1 week of nesting
- Supportive and collaborative work environment that values new ideas and individual contributions

What to Expect (Job Responsibilities):
- Manage a steady volume of incoming calls from customers while navigating through multiple systems
- Actively listen to customer inquiries and provide accurate information regarding prescriptions and orders
- Successfully complete a customer service assessment and typing test
- Demonstrate excellent communication and problem-solving skills while handling customer interactions
- Maintain a quiet, distraction-free workspace during work hours

What is Required (Qualifications):
- High school diploma, GED, or college degree
- Must successfully complete a mandatory paid training program
- Exceptional communication and customer service skills
- Keyboarding and software proficiency
- Successful completion of a background check is required for this position

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, preferably in a healthcare-related environment
- Bilingual proficiency in English and Spanish
- Strong multitasking abilities in a fast-paced environment
- Familiarity with healthcare terminology and systems
- Problem-solving experience in customer-facing roles

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