Employer Industry: Telecommunications and Media

Why consider this job opportunity:
- Salary up to $15.50/hour with additional pay differentials for evening and weekend shifts
- Opportunity for career advancement with promotions available within the first year
- Comprehensive benefits including medical, dental, vision, and life insurance
- Exclusive perks such as free DISH TV programming valued at $114.99/month and discounts on services
- Full-time, work-from-home position with company-provided equipment
- Supportive training program to enhance skills and knowledge

What to Expect (Job Responsibilities):
- Handle customer inquiries and technical troubleshooting in both Spanish and English
- Engage in back-to-back customer service or tech support calls throughout your shift
- Provide solutions to diverse customer needs and technical issues
- Participate in hands-on training and roleplay exercises to improve service delivery
- Utilize company-specific tools to efficiently resolve customer issues

What is Required (Qualifications):
- Must be fluent in both Spanish and English
- High school diploma or GED required
- Minimum of six months related customer service and troubleshooting experience
- Ability to work flexible shifts, including evenings, weekends, or holidays
- Must reside in designated states: Florida, Georgia, Indiana, Kansas, Mississippi, Missouri, Nebraska, North Carolina, South Carolina, or Tennessee

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced customer service environment
- Strong problem-solving skills and ability to multitask effectively
- Previous experience in technical support or troubleshooting roles
- Demonstrated resilience and adaptability in challenging situations
- Familiarity with customer-facing tools and technologies

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."