DISH Network

Remote Bilingual Customer Service Representative - Training Provided


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 91695
      Employer Industry: Telecommunications and Entertainment

      Why consider this job opportunity:
      - Salary starting at $15.00 per hour, with the potential for additional pay differentials
      - Opportunity for career advancement within your first year
      - Comprehensive benefits including medical, dental, vision, and life insurance
      - Exclusive perks such as free DISH TV programming and discounts on other services
      - Work-from-home position with all necessary equipment provided by the employer
      - Flexible scheduling with additional pay for evening and weekend shifts

      What to Expect (Job Responsibilities):
      - Handle customer service and technical support calls in both Spanish and English
      - Engage with customers to resolve issues and provide solutions
      - Maintain a high level of engagement throughout shifts
      - Participate in training programs to enhance skills and knowledge
      - Utilize customer-facing tools effectively to address inquiries

      What is Required (Qualifications):
      - Fluent in both Spanish and English
      - High school diploma or GED
      - Minimum of six months of related customer service and troubleshooting experience
      - Ability to work flexible shifts, including evenings, weekends, and holidays
      - Must have a smartphone or device with an active network connection

      How to Stand Out (Preferred Qualifications):
      - Prior experience in a customer service role within the telecommunications industry
      - Familiarity with technical troubleshooting processes
      - Strong multitasking abilities in a fast-paced environment
      - Demonstrated resilience and problem-solving skills in customer interactions

      #Telecommunications #CustomerService #RemoteWork #CareerGrowth #TrainingProvided

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. Since then, we have reinvented ourselves and our own industry with SLING TV to give millions of consumers more choice in entertainment. Today, we’ve officially entered the consumer wireless industry as the fourth largest wireless provider with our acquisitions of Boost Mobile, Ting Mobile and Republic Wireless — but that’s just the start. We’re building America’s first cloud-native 5G network to transform the way we live, work and play with unlimited possibilities.