Employer Industry: Telecommunications and Media

Why consider this job opportunity:
- Salary starting at $15.00/hour, with additional pay differentials for evening and weekend shifts
- Opportunity for career advancement with potential promotions within your first year
- Comprehensive benefits including medical, dental, vision, and life insurance packages
- Free DISH TV programming valued at $114.99/month, along with discounts on Sling TV and Boost Mobile plans
- Flexible work-from-home position with all necessary equipment provided by the employer

What to Expect (Job Responsibilities):
- Provide bilingual customer support in both Spanish and English
- Handle back-to-back tech support or customer service calls throughout your shift
- Engage with a diverse customer base to address needs and resolve technical issues
- Participate in a comprehensive training program to enhance skills and knowledge
- Utilize customer-facing tools to effectively resolve issues

What is Required (Qualifications):
- Must be fluent in both Spanish and English
- High school diploma or GED
- Minimum of six months of related customer service and troubleshooting experience
- Flexibility to work shifts that may include evenings, weekends, or holidays
- Must reside in Florida, Georgia, Indiana, Kansas, Mississippi, Missouri, Nebraska, North Carolina, South Carolina, or Tennessee

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within the telecommunications or media industry
- Strong problem-solving skills and ability to handle multiple tasks simultaneously
- Demonstrated resilience and adaptability in a fast-paced environment
- Familiarity with technical troubleshooting processes

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