Employer Industry: Telecommunications and Media

Why consider this job opportunity:
- Salary up to $15.50/hour with additional differentials for evening and weekend shifts
- Opportunity for career advancement with the potential to promote two levels within your first year
- Comprehensive benefits including paid training, time off, and health insurance packages
- Unique perks such as free DISH TV programming valued at $114.99/month and discounts on Sling TV and Boost Mobile plans
- Flexible work-from-home position with employer-provided equipment

What to Expect (Job Responsibilities):
- Handle customer inquiries and technical support calls in both Spanish and English
- Provide solutions for customer needs and technical issues while maintaining a positive experience
- Engage with a diverse consumer base throughout your shift, taking back-to-back calls
- Participate in training programs to enhance skills and knowledge related to customer service
- Utilize customer-facing tools to efficiently resolve issues

What is Required (Qualifications):
- Fluent in both Spanish and English
- High school diploma or GED
- Six months of related customer service and troubleshooting experience and/or training
- Availability to work flexible shifts, including evenings, weekends, or holidays
- Ability to remain engaged on the phone throughout your shift with minimal distractions

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within a technical support environment
- Familiarity with telecommunications products and services
- Strong problem-solving skills and adaptability in challenging situations
- Experience with multitasking in a fast-paced environment

#Telecommunications #CustomerService #WorkFromHome #CareerGrowth #Bilingual

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