Employer Industry: Information Technology

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay and comprehensive benefits package
- Supportive and collaborative work environment
- Chance to work with a global client base
- Continuous learning and development opportunities

What to Expect (Job Responsibilities):
- Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
- Troubleshoot browser issues, user account setup, password resets, etc.
- Handle phone customer service inquiries (30+ calls per day)
- Must be able to speak Spanish fluently
- Collaborate with team members to resolve technical issues efficiently

What is Required (Qualifications):
- Previous Call Center/Contact Center experience
- Entry-level technical experience
- Fluent in Spanish
- Strong customer service skills
- Ability to troubleshoot technical issues effectively

How to Stand Out (Preferred Qualifications):
- Additional technical certifications or training
- Experience in IT support or related field

#InformationTechnology #CareerOpportunity #TechnicalSupport #SpanishSpeaking #CustomerService

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