Employer Industry: Credit Union Services

Why consider this job opportunity:
- Salary up to $36.54 per hour
- Opportunity for career advancement and growth within the organization
- Flexibility of remote or hybrid work options
- Supportive and collaborative work environment
- Chance to make a positive impact on member engagement and financial wellness

What to Expect (Job Responsibilities):
- Deliver high-quality member service in a virtual environment through various communication channels
- Promote digital product adoption and assist members with inquiries using online banking platforms
- Collaborate with branch network and departments to enhance member engagement and financial services
- Target and achieve individual goals to support departmental objectives and promote member satisfaction
- Ensure compliance with audit standards and maintain confidentiality of member records

What is Required (Qualifications):
- High School graduate
- Previous experience in the financial industry and customer service preferred
- Proficiency in technology applications, including the credit union's operating system
- Strong written and verbal communication skills
- Ability to perform basic mathematical calculations

How to Stand Out (Preferred Qualifications):
- Experience with troubleshooting and issue resolution in a customer service setting
- Familiarity with Microsoft applications (Word, Excel, Outlook)
- Technical savvy with smartphones, PCs, and various communication platforms

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