Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home
- Competitive salary and comprehensive benefits package, including 401k, PTO, medical, dental, vision, tuition reimbursement, and an Employee Assistance Program
- Chance to make a positive impact on patient access and care
- Supportive and collaborative work environment

What to Expect (Job Responsibilities):
- Answer inbound patient scheduling calls and address concerns in a satisfactory manner
- Schedule, reschedule, and cancel patient appointments following practice protocols
- Collect and perform data entry of patient demographic and insurance information accurately
- Use professional communication etiquette to assist patients with their scheduling needs
- Maintain confidentiality of account information and adhere to prescribed policies and procedures

What is Required (Qualifications):
- High School Diploma required; Associate or Bachelor's degree preferred
- Minimum of one year of previous call center or customer service experience
- Basic healthcare knowledge preferred
- Excellent communication skills, both orally and in writing
- Ability to work independently and maintain confidentiality

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related call center environment
- Proficiency in using multiple computer applications simultaneously
- Strong organizational skills and ability to prioritize tasks
- Positive attitude and ability to work well with others
- Self-motivated and goal-oriented mindset

#Healthcare #RemoteWork #CustomerService #PatientCare #CareerGrowth

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