Trustmark

Remote Capture Clerk


PayCompetitive
LocationJackson/Mississippi
Employment typeFull-Time

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  • Job Description

      Req#: 17842
      Employer Industry: Financial Services

      Why consider this job opportunity:
      - Salary information not provided
      - Opportunity for career advancement within the organization
      - Supportive and collaborative work environment
      - Chance to enhance skills in customer service and remote capture processes
      - Engaging work that involves direct communication with branches
      - Stability in a full-time, in-office position

      What to Expect (Job Responsibilities):
      - Key and balance POD runs on the remote capture system
      - Ensure data perfection for completion of image runs for posting purposes
      - Keep detailed notes on POD run issues for branch communications
      - Make phone calls to branches for rescanning of items as needed
      - Monitor incoming work to maintain workflow throughout the day

      What is Required (Qualifications):
      - High School diploma or equivalent
      - Minimum of 1 year of customer service experience
      - Knowledge of balancing processes
      - General understanding of debits and credits
      - Proficiency in 10-key skills, with a testing requirement (5000 key strokes with less than 20% error rate)

      How to Stand Out (Preferred Qualifications):
      - 1 year of experience in a teller, remote capture, or proof role
      - Familiarity with MICR fields and teller documents
      - Ability to perform word processing and basic spreadsheet functions
      - Strong communication skills, both via phone and in person
      - Ability to work independently in a production environment

      #FinancialServices #CustomerService #CareerOpportunity #DataEntry #OfficeJob

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Trustmark Mutual Holding Company, through its subsidiaries and operating divisions, offers a range of employee benefits, with specialized expertise in voluntary benefits, self-funded health benefit plan design and administration, and employee health an...