Req#: 17842Employer Industry: Financial Services
Why consider this job opportunity:
- Salary information not provided
- Opportunity for career advancement within the organization
- Supportive and collaborative work environment
- Chance to enhance skills in customer service and remote capture processes
- Engaging work that involves direct communication with branches
- Stability in a full-time, in-office position
What to Expect (Job Responsibilities):
- Key and balance POD runs on the remote capture system
- Ensure data perfection for completion of image runs for posting purposes
- Keep detailed notes on POD run issues for branch communications
- Make phone calls to branches for rescanning of items as needed
- Monitor incoming work to maintain workflow throughout the day
What is Required (Qualifications):
- High School diploma or equivalent
- Minimum of 1 year of customer service experience
- Knowledge of balancing processes
- General understanding of debits and credits
- Proficiency in 10-key skills, with a testing requirement (5000 key strokes with less than 20% error rate)
How to Stand Out (Preferred Qualifications):
- 1 year of experience in a teller, remote capture, or proof role
- Familiarity with MICR fields and teller documents
- Ability to perform word processing and basic spreadsheet functions
- Strong communication skills, both via phone and in person
- Ability to work independently in a production environment
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