Employer Industry: Customer Service

Why Consider this Job Opportunity:
- Pay up to $20/hr
- Opportunity for career advancement and promotion from within the company
- Full range of benefits including health, dental, and vision coverage, PTO, and a 401K retirement plan
- Leadership programs and paid training for personal and professional growth
- Work remotely from anywhere in the specified states
- Supportive work environment focused on employee well-being and community engagement

What to Expect (Job Responsibilities):
- Diagnose and troubleshoot hardware and software issues
- Identify potential quality-related problems in a timely manner
- Replace and repair desktop and laptop parts
- Maintain and update customer information as necessary
- Effectively communicate with customers of all technical knowledge levels

What is Required (Qualifications):
- CompTIA A+ Certification or equivalent OR related degree
- Advanced knowledge of Microsoft Operating Systems and Software
- Minimum of 6 months experience troubleshooting computer hardware and software issues and/or educational equivalent
- Strong troubleshooting/diagnostic skills
- Excellent oral and written communication skills
- Exceptional listening/comprehension skills
- Professional and courteous
- Customer-oriented

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service or technical support role

Hashtags:
#CustomerService #TechSupport #RemoteWorkOpportunity #CareerGrowth #CompetitivePay

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