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Remote Crisis Chat & Text Specialist


Pay$21.99 - $24.04 / hour
LocationPortland/Oregon
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 1322
      Employer Industry: Mental Health Services

      Why consider this job opportunity:
      - Salary up to $24.04/hr for candidates with graduate degrees
      - Opportunity for career advancement and professional growth through regular feedback and training
      - Work remotely from the comfort of your home with a supportive team structure
      - Competitive overnight shift differential of $1.75/hr for late-night hours
      - Access to extensive paid training to enhance crisis intervention skills
      - Commitment to a diverse and inclusive work environment

      What to Expect (Job Responsibilities):
      - Respond to crisis chats and texts, providing emotional support and crisis intervention
      - Assess crisis situations for suicide risk and develop safety/action plans
      - Document interactions accurately in an electronic health record system
      - Research community resources to facilitate access to care and support
      - Conduct follow-up communications with clients as directed by supervisors

      What is Required (Qualifications):
      - Current CIS I, II, or III certification
      - Ability to meet Qualified Mental Health Associate requirements
      - Strong knowledge of crisis intervention techniques and practices
      - Excellent communication, empathy, and teamwork skills
      - Proficient with technology, including computers and telecommunication systems

      How to Stand Out (Preferred Qualifications):
      - Graduate degree in psychology, social work, or a related field, or relevant crisis intervention experience
      - ASIST certification
      - Experience in a call center environment, particularly with crisis text or chat services

      #MentalHealthServices #CrisisIntervention #RemoteWork #CareerGrowth #DiversityAndInclusion

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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